KPA Financial Policy
is due at the time services are rendered. You may pay by cash,
check, Visa or Mastercard.
will file insurance for covered services for all plans with which
we participate. We do not participate with all plans. It is the
patient’s responsibility to check with their insurance company
to ensure the physician they are seeing is participating. Please
contact your insurance carrier for benefit information and to
determine whether services in our offices will be covered.
your insurance carrier requires that you have a referral, you
will need to obtain this referral from your primary care physician
in order for us to see you. Both the Kentucky Passport program
and some of the Hoosier Healthwise programs require referrals
from primary care physicians. Please check with your insurance
carrier to determine if a referral is needed for you to see us.
there is a change in your insurance coverage or benefits, it is
your responsibility to notify our office as soon as possible.
do participate with Medicare and will file your Medicare claims
for you. Our office services are paid under Medicare Part B. Please
let us know if you have a policy to supplement your Medicare benefits.
We will be happy to file a claim with this carrier if Medicare
does not automatically submit this for you.
balance on your account not paid by insurance within 90 days will
become your responsibility and payment will be due from you. We
do all we can to provide pertinent medical information on your
claim, however we are unable to act as an intermediary between
you and your insurance carrier. Please contact you insurance customer
service representative if you are dissatisfied with any claim
denial and feel your service should be covered.
If you have any questions concerning our financial policy, please
call our Business Office at (502) 561-8006. Out staff is always
ready to help you.